Product Owner Job at RiVi Consulting Group L.L.C, New York, NY

  • RiVi Consulting Group L.L.C
  • New York, NY

Job Description

Job Description

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  • 10+ years of relevant Product Owner/Product Management experience , with strong expertise in cloud-based voice, contact center, or conversational voice platforms.
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  • Lead business discovery independently , translating business needs into prioritized epics, features, user stories, and clear acceptance criteria.
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  • Own end-to-end product delivery , from discovery and backlog management through implementation, launch, and continuous optimization.
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  • Strong ability to drive cross-functional alignment across business, engineering, architecture, operations, and other stakeholders.
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  • Key differentiator:
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  • Hands-on knowledge of Agentic Voice / Voice AI implementations , including AI-driven voice agents and conversational experiences
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  • Experience with Voice Intelligence and voice prompt engineering , including conversation analytics, intent recognition, summarization, and optimization of AI-driven voice interactions.
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  • Self-driven with strong communication, stakeholder management, and interpersonal skills .
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